We are seeking a detail-oriented and proactive Executive Support Officer to join the Housing and Social Investment Directorate of a Local Authority in London. This role is pivotal in providing high-quality executive support to the Directorate Management Team (DMT), including personal, administrative, and secretarial services. You will play a key role in ensuring the smooth running of the directorate, contributing to strategic initiatives, and supporting various projects aimed at enhancing housing and social investment services.

Key Responsibilities
·Executive Support: Provide comprehensive support to the Executive Director and DMT, including diary management, meeting coordination, and handling sensitive correspondence.
·Administrative Management: Develop and manage administrative processes, data collection, and information systems to support the directorate's operational efficiency.
·Project Support: Assist in the coordination and management of key projects and initiatives across the Housing and Social Investment Directorate.
·Communication & Briefing: Prepare briefings, presentations, and manage departmental communications, ensuring timely and accurate information flow.
·Governance & Compliance: Support governance processes, including business continuity planning, performance management, and adherence to data protection regulations.
·Stakeholder Engagement: Build and maintain effective relationships with internal teams, external partners, and key stakeholders to facilitate seamless service delivery.
·Event Coordination: Plan and coordinate events, seminars, and conferences, ensuring all logistical arrangements are in place for successful execution.
·Complaint Management: Work with the Customer Experience team to ensure complaints and queries are logged, investigated, and resolved within agreed timelines.

About You
·Experience: Proven experience in a business support role, such as Executive Assistant, Personal Assistant, or Office Manager, with a track record of supporting senior executives.
·Skills: Strong organizational skills, including multitasking, problem-solving, and the ability to manage competing priorities in a fast-paced environment.
·Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiar with SharePoint and Teams.
·Communication: Excellent verbal and written communication skills, capable of presenting complex information clearly and concisely.
·Interpersonal Skills: Strong networking and relationship-building abilities, with a customer-focused mindset.
·Discretion: Experience handling confidential information with the utmost discretion and professionalism.
·Flexibility: Adaptability to changing circumstances, demonstrating resilience and a proactive approach to challenges.

Why Apply?

This is an exciting opportunity to be part of a dynamic team within a pivotal public sector directorate. You will have the chance to work on meaningful projects, contribute to the strategic direction of housing and social investment services, and develop your career in a supportive and engaging environment.

If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW.

If you do not hear from us within 48 hours of applying, your application has been unsuccessful.

Footnote
If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status.
Even if you're currently satisfied in your role, we welcome calls from professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed).
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