1st Line Support Engineer - Barnsley (on Site) FTC

My client is seeking a 1st Line IT Support Engineer to join their Service Desk team, providing technical support to an inhouse team as well as their clients. You will assist with a variety of Internet, Cloud, telephone, CRM systems, and on-site. Experience in similar role for around one year would be ideal.

Key Tasks and Responsibilities

• Helping sort laptops/Toughbook’s for field staff
• Sorting IT for new starters and leavers
• App support, setting log-ins, helping with queries on timesheets
• Sending out equipment, working through tickets and general enquiries.
• Office administration, 365 knowledge,
• Confident communicator and phone handler.
• Previous experience in an IT helpdesk or similar role (ideally 6 months+)
• Confident troubleshooting
• Excellent time management skills.

Based on site in Barnsley this role is ideal for a customer-focused individual. While the role is a FTC this represents a chance for someone to leave a real imprint and potentially be at the forefront for future projects/assignments.