Customer Service, Warehouse, Pick, Pack, Despatch and Transport
c. £ 65,000 pa + attractive bonus and benefits
Leeds

The Role

Reporting to the Managing Director and leading a dedicated team, you will be responsible for leading the Customer Service, Warehouse, Pick, Pack, Despatch and Transport departments.

Your primary objective will be to deliver efficient, cost-effective operations that exceed customer expectations.

Key Responsibilities

Lead the customer service team to provide exceptional support and resolve any issues promptly.
Manage and oversee warehouse operations, ensuring timely and accurate order fulfilment.
Supervise pick pack despatch processes to maintain high standards of accuracy and efficiency.
Coordinate transport logistics to ensure timely delivery of goods.
Develop and implement operational policies and procedures that improve efficiency and productivity.
Monitor and analyse key performance indicators (KPIs) to identify areas for improvement.
Ensure compliance with health and safety regulations.
Train, mentor, and develop staff to achieve their full potential.Experience

Proven experience as an Operations Manager or a similar role.
Strong knowledge of customer service, pick, pack, despatch and warehouse operations.
Excellent leadership and team management skills.
Outstanding organisational and problem-solving abilities.
Strong communication and interpersonal skills.
Proficiency in using warehouse management systems (WMS) and other relevant software.
Ability to work under pressure and meet tight deadlines.Our Client

A market leading, independent, fast growing provider of building products and supplies to a broad range of end user customers.

Looking to appoint a hands on, operations professional to lead and develop their Customer Service, Warehouse, Pick, pack, Despatch and Transport operations.

What's on Offer

Competitive salary and benefits package.
Opportunities for professional growth and development.
A supportive and collaborative work environment.
The chance to be part of a fast growing, forward-thinking company.To Apply

So, if you are looking for a fresh and stimulating opportunity, as a key member of a high calibre senior executive team focused on growing the business - then look no further. Please submit your full CV, in total confidence, quoting reference number (phone number removed)