Are you passionate about creating engaging learning experiences? We are seeking a highly organized and innovative Learner Experience Coordinator to lead and coordinate the development of e-learning content. In this dynamic role, you will ensure projects are delivered to the highest standards, balancing creativity with efficiency. If you excel in communication, multitasking, and working within fast-paced environments, this role is an exciting opportunity to join a collaborative team. This role requires travel into their Greater London or North West office.

Responsibilities

* Oversee multiple e-learning content development projects simultaneously, managing scope, scheduling, and production milestones

* Coordinate the work of external contractors including instructional designers, graphic designers, and e-learning agencies

* Monitor and control project progress, ensuring quality and timely delivery

* Identify project risks, implementing necessary actions to mitigate them, and escalating issues when required

* Support resource management by identifying when additional support is needed and selecting the best contractors for specific tasks

* Track and log project progress using appropriate documentation processes

* Conduct proofreading and quality assurance checks as necessary

* Resolve queries and provide issue resolution following feedback from stakeholders

* Collect and analyse project data to inform decision-making and communicate insights

* Contribute to identifying trends, best practices, and areas for improvement

Skills

* Strong multitasking abilities, capable of managing competing priorities efficiently

* Excellent communication and organizational skills

* Problem-solving mindset with a focus on delivering high-quality results under tight deadlines

* Ability to work independently, as well as part of a team, with a proactive approach to task management

* Proven experience in project management within a creative or content development environment

* Experience with software applications such as Microsoft Word, Excel, PowerPoint, and project management tools

* Familiarity with proofreading, quality checking, and content testing

Education

* Any L&D related qualifications are desirable but not essential

Experience

* Previous experience in production coordination, preferably in digital content or e-learning development

* Experience in converting face-to-face learning into online or blended formats is advantageous

* Knowledge of learning principles and their application to digital content development

* Awareness of modern e-learning tools and technologies, such as AI and authoring platforms

Blue Eskimo is the leading provider of specialist recruitment for the Learning and Development, e-learning and Training sectors. We provide interim, fixed term contract and permanent roles for multiple disciplines. These include Learning and Development Managers, e-learning Business Development Managers, E-learning Instructional Designers, Elearning Project Managers, Learning Technology Managers, Training Operations Managers, Training and e-learning Consultants, IT Trainers & Soft Skills Trainers