Assistant Operations Manager

Location: Newcastle-Under-Lyme

Hours: Monday to Friday, 9am -5pm

Salary: up to £40,000 per annum, dependent on experience

Role Overview: 

Our client is seeking a motivated Assistant Operations Manager to join their team. This is an excellent opportunity a proactive and solution orientated individual with a good eye for detail and passion for process improvement and team collaboration.

Key Responsibilities:

Supporting the Operations Manager in managing daily operations to ensure smooth and efficient execution
Tracking and evaluating operational performance metrics, pinpointing opportunities for improvement
Leading and inspiring a team of five direct reports within the Warehouse and Customer Service teams to achieve objectives
Offering support and guidance to the operational team
Assisting with training and onboarding of new employees
Ensuring adherence to laws, regulations, and safety standards
Overseeing the maintenance of ISO9001:2015 quality management system and leading annual audits to uphold certification
Managing supplier compliance with Medical Device Legislation and maintaining proper records
Identifying opportunities for process improvements to boost efficiency and reduce costs
Contributing to the development and implementation of new operational strategies
Conducting regulatory assessments and audits
Preparing and analysing operational reports, offering insights and recommendations

Tracking and monitoring key performance indicators (KPIs)
Presenting data and findings to management
Ensuring adherence to all relevant safety and regulatory requirements

Supporting the maintenance of accurate records
Required Skills and Qualifications:

Demonstrated experience managing a team within an SME
Proven expertise in maintaining an ISO9001:2015 Quality Management System
Experience with ERP and WMS systems
Strong attention to detail
Exceptional communication and interpersonal skills
Proficient in Microsoft Office
Preferred qualification in Business Administration or a related field
Benefits

Up to 5 days of Holiday Buy Back (available after completing the probation period)
Company Pension Scheme
Free Onsite Parking
30-minute Paid Lunch Break
33 days of annual leave, including bank holidays

Interested? Call Meg on (phone number removed) or email  for more information.

INDCOM