Field Service Engineer - South Coast

Field Based

Full Time

Our client are one of the UK's largest technology providers to the hospitality industry. Our products are used by over 17,000 pubs, restaurants and hotels. Customers include national brands like Pizza Express, Greene King, Harvester and Butlins.

Who you are

Essential:-

* Minimum 18 months experience in a field based customer service engineering role, ideally in the hospitality/leisure industry.

* Background knowledge in computer hardware (pc's, IP networks and WIFI)

* The ability to provide 5 years of continuous past work history and satisfactory references to enable the candidate to obtain an airport pass successfully.

* Clean driving licence is essential.

* PC literate (all MS Office suite) and aptitude to pick up new software packages quickly.

* Planning and organisational skills; able to establish efficient and appropriate plans for self and others and adapt quickly and effectively to unexpected changes whilst still ensuring objectives are met. Customer service; understands and responds to customer needs (internal and external) and exceeds expectations where possible.

* Communication and team working; works co-operatively with others to achieve a common goal and communicates information in a clear, concise and accurate manner.

* Problem solving and decision making; analyses information appropriately in order to find best solutions and takes a balanced view to reach logical conclusions and make relevant decisions. Commercial and organisational focus; demonstrates understanding of overall business and commercial issues facing company.

* Commitment to results; is committed to obtaining results through taking responsibility, demonstrating a positive attitude and ensuring quality is built into work.

Desirable:-

* EPoS background

* Experience of maintaining and installing EPoS equipment

* 3 years or more experience in a field based customer service engineering role, ideally within the hospitality/leisure industry

We are going on an exciting journey and we need more like-minded travellers to help us get there!

If this sounds like you then we would love to hear from you