Ready to take ownership in a role where service and parts expertise drive success?

We're looking for a Service & Parts Advisor to lead and elevate our client's parts department during an exciting period of growth. This is a fantastic opportunity for someone who thrives in a fast-paced, hands-on environment and is ready to take the reins in a role that's as varied as it is vital.

This role is perfect for someone with a background in service and parts who wants to be at the heart of machinery repairs, customer support, and operational excellence.

What you'll be doing:

* Taking full ownership of the parts department, refining processes and ensuring smooth day-to-day operations.

* Handling all customer parts enquiries - whether it's finding the right component, advising on replacements, or supporting warranty claims.

* Supporting the service team with repairs, helping source and dispatch parts quickly for breakdowns and scheduled maintenance.

* Processing and packing orders - locating, picking, and shipping parts accurately and efficiently.

* Managing parts inventory - overseeing stock levels, reordering, and keeping things running like clockwork.

* Providing front-line customer support, whether it's over the phone, by email, or face-to-face.

* Maintaining goods-in processes, checking deliveries, and ensuring the right parts are in the right place at the right time.

What we're looking for:

* Strong experience in parts or stores administration - someone who understands how to keep things moving.

* Great communication skills, both with customers and internal teams.

* The ability to multitask and stay cool under pressure in a busy service environment.

* A proactive, hands-on attitude - you don't wait for things to happen, you make them happen.

* Confidence in using IT systems to manage orders, inventory, and reporting.

* Familiarity with engineering, machinery, manufacturing, or agricultural sectors is a bonus - but not a dealbreaker.

Why this role?

This is more than just a coordinator role - it's a chance to take ownership, improve processes, and make a real difference in a growing business. You'll be joining a supportive, dynamic team where your input is valued and every day brings something new.

If you're ready to step up and bring energy, experience, and ownership to a varied and rewarding role, apply now to become the new Service & Parts Advisor.

If you don't hear from us within 5 working days, please consider your application unsuccessful for this position. We value your interest and encourage you to apply for future opportunities with us