Professional Consultant - Members Advisory

Milton Keynes

£77,000 - £80,850pa

Full Time, 35 hours a week

Hybrid and Remote working available.

Join our team

Help provide world class accounting, ethics and anti-money laundering advice to our members with this fantastic new opportunity in our advisory team.

Responsibilities

Help ICAEW members to remain leaders of the accountancy and finance profession by offering them best practice advice, guidance and professional opinion on a wide range of technical, ethical and anti-money laundering issues.

• Understand, diagnose and provide comprehensive practical advice on a wide range of professional matters.
• Provide excellent customer service; resolving member enquiries from a variety of channels.
• Record enquiries on the member database.
• Maintain a thorough and up to date technical accounting knowledge.
• Develop and maintain relationships with specialists in other departments to share knowledge and to develop Technical and Advisory Services.
• Contribute to team's understanding of members' needs and expectations, supporting colleagues in offering the best possible advice and guidance.
• Develop material to support members in a multi-media environment.
• Outreach - attending / presenting / supporting at member events
• Specific duties will vary from time to time in line with the business needs.

Candidate Profile

• Qualified accountant with strong knowledge and practical experience of accounting, auditing and company law.Experience in a technical role or technical department, not essential, but an advantage.
• Good knowledge and awareness of guidance produced by ICAEW.
• Commitment to providing excellent customer service via various communication channels including webchat and AI bots.
• Strong team player with an enthusiasm for change to meet evolving stakeholder needs
• Excellent written and verbal communication skills
• Ability to empathise with ICAEW members, offering practical/pragmatic advice/guidance/solutions.

Why work at ICAEW?

As well as offering employee benefits, we truly believe in creating a diverse and empowering culture where our teams can thrive and be themselves. We support sustainability, corporate and social responsibility campaigns and encourage our employees to take a day to work for a cause of their choice, or to work collaboratively as a team in doing this. We nominate and support two charities every year and run all manner of events to raise money. Our active social committees provide fun events ranging from the seasonal parties, to quiz nights and bowling tournaments.