My client in a SaaS Company with offices globally Europe, the US and Asia. Their software is used by over a million users in Medium and Large sized buisnesses worldwide and you will be working in the application support team made up of 6 others. The UK Head Office is London but you can choose to work 100% Remote. There is no on call or out of hours work with this role.

Client Details

My client in a SaaS Company with offices globally Europe, the US and Asia. Their software is used by over a million users in Medium and Large sized businesses worldwide and you will be working in the application support team made up of 6 others. The UK Head Office is London but you can choose to work 100% Remote.

Description

• Troubleshoot complex technical issues
• Investigate the root cause of performance issues (SQL Database)
• Work closely with clients
• Write complex queries in SQL
• Escalation point
• Work closely with Engineering, QA and Product Management

Profile

Must haves:

• SQL
• SSMS
• Worked in a similar role ie Application Support / Technical Support / Application Development / Software Engineering
• Strong communication skills
• Client facing experience

Nice to haves:

• C#
• Can speak a second language (French or German ideally!)

Job Offer

• 100% Remote
• 25 days holiday
• Progression
• Vitality Healthcare
• Flexible working