Senior Operations Manager

London

£85,000 - £90,000

Hexagon Group have an exciting opportunity for a Senior Operations Manager to join a prestigious, mixed-use estate where no day is the same. The estate consists of prominent office buildings, high-end retail / food & beverage, luxury residential blocks and areas of public realm. Our client is a hugely respected real estate company, who continue to grow year on year and have dealings with some of the UK's prestigious assets.

As the Senior Operations Manager, you will be a key member of the senior leadership team for the estate, responsible for ensuring seamless daily operations and maintaining high team performance while providing first-class mentorship.

Key Responsibilities:

• Strategic leadership of 4 members of staff, carrying yearly appraisals and acting as a mentor.
• Close liaison with your client, working with them on strategic planning of the estate.
• Ensuring statutory compliance is up to date across your team's portfolio and create strategies to mitigate risk.
• Alongside your team, collectively produce and manage the estates service charge budgets.
• Management of the soft FM service partners across the estate, closely working with the heads of departments as well collaborating with the on-site engineering team.
• Embracing the ESG initiatives and creating innovative ways to improve this across the estate.

We are keen to speak with experienced real estate individuals who have worked at a senior level either overseeing the operations for a large, mixed-use estate, a multi-purpose shopping centre, or a prominent mixed-use asset that spans a large area.

You will be a strong team leader, with experience overseeing a diverse range of soft service contracts and managing multi-million-pound service charge budgets. Confident in liaising with senior stakeholders, you will possess excellent communication skills and demonstrate a high level of customer service.

Our client is keen to move on this vacancy fast and will be looking to interview suitable candidates ASAP.