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Date Added: Wed 05/03/2025

Customer Service Administrator

Chesterfield, UK
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Company: HAYS SPECIALIST RECRUITMENT LIMITED

Job Type: Permanent, FullTime

Salary: £28,000 per annum

Your new companyHays are excited to be working on a fantastic new job opportunity in Chesterfield.Our client are an international manufacturing organisation who are keen to appoint a Customer Service Administrator to join a busy team.Ideally the successful candidate will have held a similar role previously as a customer service administrator/ sales administrator in a manufacturing/ distribution organisation. Ideally the successful candidate will be a proven technical customer service administrator / sales order processor/ sales administrator.Key Vacancy InformationPermanent job opportunityFull time - 37 hours a week £28,000 + annual company performance benefit100% Office basedFree parking and excellent facilitiesChesterfield locationClose to Junction 29a.Your new roleYou will join a busy Customer Service department and the main purpose of the role will be to process customer sales orders which are received via email in SAP. You will then support an international customer base with the coordination of delivery. Successful applicants will be able to demonstrate the experience to fulfil the duties of the role as outlined below;- Receiving customers orders via email and processing sales orders onto SAP- Processing part orders- Providing customers with order acknowledgements- Providing full customer support, order updates etc , management of customer records as required- Work with other departments to progress orders- Liaise with freight agents to arrange transport, provide packing lists and tracking/ collection details- Provide customers with export documentation, certs of origin , EUR1 forms and relevant chamber of commerce docs- Sales invoicing and credit notesWhat you'll need to succeedThe successful candidate will be a proven customer service administratorIdeally you will have some export experience but this is not essential Sales order processing experience is requiredSAP knowledge would be advantageousWhat you'll get in returnPermanent job opportunityFull time - 37 hours a week£28,000 + annual company performance benefit100% Office basedFree parking and excellent facilitiesChesterfield locationClose to Junction 29a. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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