Job Title: 1st Line Support EngineerLocation: Northampton (5 days per week onsite)Job Type: Full time, PermanentSalary: £24,000 - £27,000 Per Annum plus Company BenefitsWe are currently working with a large scale, well established, Midlands based IT Services provider, who require a locally based 1st Line Support Engineer to join their rapidly expanding team in Northampton.The successful candidate will be able to swiftly handle incoming calls to the Service Desk, effectively prioritising tickets to ensure technical queries are resolved quickly and accurately. You will be responsible for assisting in 1st Line team in overall operation & support for the client's customers.Skill and experience required:

• Previous experience working for an IT Services/MSP organisation
• Team player with excellent communication and organisational skills
• Experience and knowledge across the MS Tech stack which includes Windows 10, Microsoft Office 365, Windows Servers (2019 & 2022), Microsoft Exchange Server (2019)
• Previous experience with O365/Azure would be beneficial

If your background aligns to the role and you would like to apply, please do so by clicking the link and you will receive an update on your application in due course. Unfortunately, due to the high volume of applications received, we are unable to provide individual feedback to unsuccessful candidates; apologies for any inconvenience caused.Candidates must be UK based and have the right to work in the UK - unfortunately our client is not able to provide sponsorship - please consider this when applying.We take great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.