As a family-owned business our people are central to our success, and following years of organic, consecutive growth, we're looking for people who share our core values of sustainability, trust, collaboration, and innovation to drive us forwards.

Software never stays the same and neither do we. We want our people to be part of a progressive organisation, encouraged to embrace change and new ideas to shape our future development. Your input is vital, which is why we're committed to personalised learning paths for every employee to help you, and us, grow.

Our goal is to make the world of work easier as a leader in the HR, payroll, finance, and integration solutions software and services industry. We're proud to design and develop some of the best business solutions like iTrent and People First to support our customers' people-related challenges across every vertical.

Looking for the place where you can belong? Join MHR and help us shape the world of work.

We are seeking a highly skilled Infrastructure and Security Engineer to join our dynamic team supporting Internal IT, Cloud Services and the wider business. This role is pivotal in ensuring the reliability, performance, and security of our company's technology infrastructure. The ideal candidate will have a strong background in systems administration, network architecture, and cybersecurity practices to safeguard our digital assets.

Key responsibilities:

• Monitor and maintain various infrastructure and security toolsets such as firewalls, load balancers, switches, NDR, EDR/AV, web and email gateways, etc., ensuring their operational functionality and optimal configurations.
• Define and oversee changes to the existing IT infrastructure, minimising disruptions to business operations.
• Provide support for MHR's data centre infrastructure, ensuring the continuous availability of power, cooling, monitoring, and related aspects.
• Troubleshoot infrastructure and security issues across network and data centre environments, including alert triage, incident management, and necessary remediation.
• Identify vulnerabilities within MHR's network infrastructure and data centre environments, implementing measures to enhance security and protect critical IT assets.
• Investigate and respond to intrusions, as well as unusual, unauthorised, or illicit activities.
• Design and deploy infrastructure solutions according to security best practices, enhancing weaknesses, strengthening posture, and prioritising performance and availability.
• Lead and manage large, complex projects aimed at upgrading or implementing IT infrastructure technologies.
• Ensure comprehensive security enforcement for both perimeter and internal networks, addressing all seven layers of the OSI model.
• Keep updated with the latest developments in infrastructure and security technologies, providing recommendations for new products, solutions, and services to enhance productivity, efficiency, and security.
• Create reports for technical and non-technical staff, as well as stakeholders.
• Collaborate with the Head of IT Infrastructure: IT and Security to shape the infrastructure and security technology roadmap.
• Offer support to colleagues during their absence by promptly responding to operational or security incidents.
• Collaborate with external service providers, from issue detection to resolution, ensuring effective partnership.
• Adhere to security best practices and comply with ISO27001 and SOC2 compliance frameworks.

Key Skills:

• Implementing, monitoring, and maintaining security tools
• Configuring and managing servers
• Expertise in virtualization
• Managing firewalls effectively
• Handling enterprise storage solutions
• Collaborating with third-party Security Operations Centers (SOCs)
• Proficiency in change management processes
• Ensuring endpoint protection and antivirus measures
• Managing vulnerabilities effectively
• Ensuring secure email communication
• Expertise in Microsoft 0365 security and compliance
• Automating security processes and responses
• Managing identity and access securely

Benefits to support you personally and professionally

Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including:

• Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs
• 24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave
• Ability to purchase or sell additional holiday days beyond the standard 25 days and bank holidays
• Discounts and cashback on leisure, travel, technology, fashion, gym memberships, and food
• Monthly employee recognition program and departmental awards
• Referral bonus scheme of up to £2,000
• Employee-led social events such as running clubs, football teams, book clubs, and bake-offs
• On-site subsidised restaurants offering a variety of fresh meals daily
• Opt-in benefits schemes such as private medical insurance and dental coverage

We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment.