Sales Administrator

Wickford, Essex

£26000 - £28000

Monday - Friday 8.30am to 5pm

20 days holiday + Bank Holidays, pension and on-site parking

Are you an organised and detail-oriented individual with a passion for providing exceptional customer support? Our client, based in Wickford, is seeking a Sales Administrator to join their dynamic team. If you thrive in a fast-paced environment, have excellent communication skills, and possess a strong willingness to learn, then this role could be the perfect fit for you!

Responsibilities:

• Manage and process sales orders, ensuring accuracy and timely processing to facilitate smooth sales operations.
• Prepare quotes and sales orders within agreed deadlines, showcasing your attention to detail and commitment to meeting customer needs.
• Maintain organised and up-to-date customer records, providing the foundation for effective account management and nurturing strong customer relationships.
• Be the friendly face of our client, building relationships with new and existing customers.
• Provide technical advice when needed, resolve customer inquiries satisfactorily, and conduct follow-up calls to ensure customer satisfaction.
• Offer comprehensive administrative assistance to the sales team, including scheduling, correspondence, and document management.
• Demonstrate strong written and verbal communication skills, ensuring effective interaction with customers and internal teams alike.
• Utilise SAGE and CRM software to manage customer information, track sales activities and performance, and support sales representatives.
• Address customer inquiries and resolve order-related issues.
• Track and analyse sales metrics using spreadsheets and other tools, providing valuable insights to measure and report sales performance.

Requirements:

• Experience in a sales administration or customer support role.
• Proficient in using CRM software.
• Exceptional organisational and time management skills.
• Strong written and verbal communication skills.
• Excellent problem-solving abilities.
• Detail-oriented with a track record of maintaining accurate and up-to-date records.
• Ability to thrive in a fast-paced and ever-changing environment.

Join our client's dynamic and enthusiastic team as a Sales Administrator and play a vital role in supporting their sales efforts. Enjoy a collaborative and supportive work environment where your contributions are valued and recognised.

Apply now and take the first step towards an exciting and rewarding career!

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.