Commercial Account Handler

Salary £53k - £68K Subject to Experience Plus Excellent Benefits

We are looking for an experienced Commercial Account Handler with a proven track record of managing client relationships and a mix of SME client risks. You will ideally have proven Commercial broking experience with a passion for providing high quality work and exceptional client services. Working with a well established existing portfolio of clients, you will support the Broking Account Executives and Directors manage clients requirement in a professional, knowledgable and confident manner.

The personal qualities you will have:

• You will have enthusiasm about working with our clients and delivering a great client experience.
• Motivation to deliver consistently and to high standards.
• Innovation which enables you to have a considered yet forward thinking ideas on how we can continuously improve our businesses (growth, processes).
• Personable approach in both written and verbal communication with our team, suppliers and clients alike.
• Personal self-management which enables effective organisation, time management and efficient completion of work.
• Cert CII qualified.

What you will need to know and be able to do, to a high standard:

• Minimum of 3 years’ comprehensive understanding of general commercial insurance within a commercial broking environment.
• Preparation and delivery of insurer risk presentations and negotiations with providers, to secure the most appropriate cover for our clients
• Ability to read and digest technical information and explain clearly to a client in a way which is pragmatic, appropriate and effective.
• Competent technical ability in all aspects of Commercial insurance business, including Commercial Combined insurance, Fleet, Professional Indemnity and Directors & Officers.
• Good technical and administrative knowledge of dealing with claims.
• Efficient and effective handling of commercial clients on a daily basis, on all aspects connected with servicing.
• A high competence of regulatory compliance relating to the day to day handling of commercial business.
• Work with a full understanding and ensure compliance with the company’s anti-bribery and corruption policy.
• Good Microsoft Office systems knowledge, including excel.
• Experience of Acturis system desired but not essential.