Job Ref: NOB2323

Branch: Nobu Hotel London Portman Square

Location: London Portman Square, West London

Salary/Benefits: Salary £36,688 plus approx £5,500 rooms service charge and benefits

Contract type: Permanent

Hours: Full Time

Shift pattern: 4 on 4 off

Hours per week: 42

Posted date: 06/11/2024

Closing date: 08/12/2024

THE ROLE

As Night Manager, you will be responsible for ensuring the smooth operational running of the whole hotel throughout the night. You will act as a Manager on Duty and be a point of contact for any issues or guest enquiries should they come up. Your tasks will include but will not be limited to:

• Be accustomed to working day and night shifts; 4 on; 4 off.
• Oversee the smooth operational running of the hotel throughout the evening and in absence of the Front of House Manager.
• To act as a manager on duty for the hotel and to deal with and resolve any complaints, problems, disturbances, special requests, or any other enquiries.
• Have a complete understanding of budget and targets for your department and ensure the entire team are working hard to achieve them.
• Responsible for ensuring that our guest profiles are up to date, room allocation is in line with the Nobu strategy and all VIP banding prepared.
• To be comfortable working evenings and to manage all those working the night shift ensuring all team members complete tasks assigned to them.
• To offer strong leadership, mentoring, and guidance to your team in all areas of reception, guest relations, and VIP experience.
• Oversee the general upkeep of public areas, i.e. toilets, main foyer and porch and all lighting levels.
• To be an ambassador for Nobu as well as a strong leader who embodies our values and commitment to our teams.

EXPERIENCE

• Night Manager experience ideally within a 5* Hotel.
• Experience of OPERA or similar reservation systems.

BENEFITS OF JOINING OUR TEAM

• £1000 Refer a Friend Scheme
• 2 Hotel-wide social events a year including Employee Awards night
• Discounted overnight stays across Nobu properties Worldwide
• Discounted Pilates classes and Wellness treatments
• Opportunities to progress within our hotel and the wider portfolio
• Access to a suite of innovative and varied learning and project opportunities
• Mental Health First Aiders within the team
• Exciting wellness and volunteering opportunities
• Up to 33 holiday days through length of service
• Cycle to Work Scheme
• Discounts off all food and beverage
• Free meals whilst on duty

#LI-NS

Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned

Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.

Nobu Hotel London Portman Square features 249 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.

We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.

You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.