Job Title: Deputy Manager - Homecare Services (West Kent & West Sussex)
Location: West Kent & West Sussex - Based between Crawley, Maidstone and Ashford
Job Type: Permanent Full Time
Salary: £32,500 Per Annum + Bonus + On-Call Payments
Job Ref: WKWS/CAHDM/99
Are you an experienced Senior Coordinator, or Team Leader in the homecare sector looking for your next challenge? Do you have a passion for delivering outstanding care and supporting your team to achieve the best outcomes for clients? If so, we have an exciting opportunity for you to join our dynamic team as a Deputy Manager.
Benefits of working with Nurseplus:
* Salary £32,500 Per Annum + Bonus + On-Call Payments
* Company incentive schemes
* A structured pathway for your career development, with aim of becoming a Registered Manager within 12 months
* Ongoing mentoring and training, including access to fully funded NVQ's and distance learning.
* Contributory pension scheme
* Company-paid healthcare cash plans including free dental care, optical care, prescriptions, physio and more.
* Company discounts scheme for high street retailers
* 28 days annual leave, rising every year up to 33 days, plus your birthday off
* Cycle to work scheme
* Generous maternity and paternity benefits
The Role:
As a Deputy Manager, you will play a vital role in the day-to-day running of our homecare services in West Kent and West Sussex. You will support the Registered Manager in overseeing the care team, ensuring that high standards of care are consistently delivered, and that we remain compliant with CQC regulations.
You will be responsible for:
* Supporting the management of day-to-day operations: Assisting the Registered Manager in coordinating and supervising the care team to ensure smooth service delivery.
* Client care planning, and risk assessments: Overseeing and participating in the development and review of care plans, and assessments, ensuring that they are person-centred and tailored to individual needs.
* Team leadership and supervision: Mentoring and developing staff, conducting supervisions, appraisals, and supporting the recruitment of new care staff.
* Quality assurance and compliance: Ensuring compliance with all CQC regulations and internal quality standards. You will contribute to audits, incident reviews, and improvements in service delivery.
* Liaising with stakeholders: Building and maintaining positive relationships with clients, their families, health professionals, and local authorities to ensure the best outcomes for those we support.
* On-call duties: Participating in the on-call rota, offering out-of-hours support and ensuring continuity of care.
What we are looking for in the successful candidate:
* Experience: Ideally 2 years of experience in a similar role within the homecare or healthcare sector, preferably with supervisory responsibilities.
* Qualifications: A minimum Level 3 NVQ in Health & Social Care (or equivalent); Level 5 in Leadership and Management is desirable.
* Knowledge: A strong understanding of CQC regulations and compliance requirements within homecare services.
* Leadership skills: You'll need to be a natural leader with excellent communication and interpersonal skills, capable of motivating and developing a team.
* Organisational skills: Strong time management and problem-solving abilities to ensure efficient operations and high standards of care.
* Commitment to quality care: A passion for delivering excellent care and promoting the dignity, independence, and well-being of service users.
* Flexibility: It is a very large area that is covered, the ideal candidate needs to be able to adapt to changing needs of the business, there will be travel involved; therefore a full driving licence is required.
About us
We are a fast-growing, forward-thinking homecare provider, committed to delivering high-quality, person-centred care to individuals in their own homes. Our services include Elderly, Learning Disabilities, Mental Health, Live-in care, Complex care, and tailored support for people with varying needs. We pride ourselves on maintaining the dignity and independence of our clients while offering them the best possible care.
Operating across West Kent and West Sussex, our team is dedicated to making a real difference in the lives of vulnerable adults, and children, enabling them to live comfortably and safely in their own homes.
If you are ready to make a positive impact and contribute to the success of a growing homecare provider, we would love to hear from you. Apply today and take the next step in your career as a Deputy Manager in West Kent and West Sussex