We're seeking a Service and Parts Administrator to join our clients expanding UK Sales team. This role is a full-time permanent position working 40 hours per week within the St Ives area.

Main Duties:

* Liaise with Service Engineers to understand customer needs and ensure satisfaction.

* Create project-specific spare parts packages and process customer orders.

* Utilise SAP to generate quotes, including pricing, delivery, and payment terms.

* Place orders with suppliers, ensuring alignment with customer needs and warehouse demand.

* Prioritise orders, coordinate shipments, and resolve any issues.

* Work closely with the accounts department to manage invoices and returns.

* Update spares database and support the Service Manager with various tasks.

The Successful Candidate:

* Excellent communication and interpersonal skills with a passion for customer service.

* Technical aptitude

* Strong time management, organisational, and problem-solving skills.

* Proficient in Microsoft Office Suite, especially Excel and SAP.

* Self-motivated team player with a positive attitude.

If this sounds like a position suitable for you and more information of the role, please click apply immediately or get in contact with Nico.

We endeavour to reply to every candidate, every time but if you haven't heard back within 10 days please understand that you have unfortunately been unsuccessful for this position or the position has been filled. Please call the office or send an email to discuss other potential positions