Title: Administrator

Location: Colchester

Salary: £26,00 - £29,000

Days/ Hours of work: 9am - 5pm

Benefits

Onsite parking
23 days holiday + bank holidays
Annual reviews
Great progression opportunities
Great onsite training
Company socials

The company

Our client is a well-established and growing company who is dedicated to providing exceptional client services. The team works collaboratively to ensure client satisfaction and operational efficiency. If you are looking for a new and challenging position then this could be the right opportunity for you.

Duties

Accurately produce and process client quotations and instructions in line with SLAs.
Liaise with clients via phone and email, promoting services, providing support, and arranging appointments.
Coordinate with clients to arrange access and update the electronic database.
Assist other departments, ensuring seamless operational continuity.
Provide high-level customer care, reflecting the business image.
Manage email inbox to comply with SLAs.
Support Client Services Teams to achieve company targets.
Compile and analyse updates and reports on work progress and issues.
Promote services and support existing clients.
Collaborate on marketing and promotional activities to enhance the company's profile.
Support additional administrative requirements and contribute to all functions as needed.
Undertake duties, projects, and responsibilities as directed by management.
Meet and exceed targets and deadlines set by management.

Key Skills Required

Strong communication skills for client liaison and support.
Excellent organizational skills for planning and coordinating tasks.
Proficiency in using electronic databases and managing information.
Ability to work collaboratively within a team.
High level of customer care and attention to detail.
Flexibility to undertake various administrative tasks and projects.Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website