Are you currently on the lookout for an Administrator position within a friendly organisation who encourage a good work life balance and career development? Do you pride yourself on your attention to detail?

You may looking for a change from Retail or Hospitality work, or you could have Logistics/Warehousing/Technical/hands on role looking to move into an office based role. This role could be well suited to a motivated individual looking to take on their first office-based position or a junior administrator looking to take a step into a new environment.

Job Title: Customer Service Administrator

Job Type: Perm

Hours: 9:00 - 17:00 - 35 hours per week. Hybrid - 1 day at home.

Salary: Up to 25k

Location: Staines

Key Responsibilities of Customer Service Administrator:

• Maintain regular contact with all clients.
• Communicate with customers proactively via e-mail and/or telephone.
• Liaising with local depots to ensure client service requirements are maintained.
• Providing administration support as required.
• Communicate with the Regional Operations Managers.
• Ensure a high standard of customer care and compliance with all Company policies.

Desirable Skills:

• Good attitude and people skills.
• Attention to detail.
• Experience in working within a busy Customer Service role.
• Problem solving skills.
• Previous experience in working with CRM systems, or strong systems skills.