Account Manager
Bristol, BS30
Up to £50,000 per annum

Kingston Barnes is currently recruiting for an Account Manager for our client in the Bristol area. Our client is seeking a proactive and detail-oriented Account Manager to serve as the primary liaison between their production teams and their valued clients, ensuring that customer needs are met, and expectations exceeded.

The Role:

This role focuses on managing existing accounts within the aerospace manufacturing sector, working with key customers across our supply chain and establishing strong, lasting relationships. You will represent the voice of our customers internally and act as the face of the company externally, collaborating closely with production and operational teams to meet delivery requirements and maintain top-tier service standards. Responsibilities include but aren't limited to:

* Oversee and manage client order books, ensuring timely updates in both client portals and internal systems.

* Review delivery data to proactively identify potential issues and address them before they impact the customer.

* Partner with production and operations teams to ensure that customer requirements are fully met.

* Maintain open lines of communication with clients, conducting regular account reviews and addressing any delivery or performance concerns promptly.

* Negotiate order adjustments as needed to align with client needs.

* Participate in client meetings and progress calls, serving as the face of the company and a trusted partner to the customers.

* Act as the first point of contact for client concerns, escalating issues when necessary to maintain strong relationships.

About you:

* Proven track record in account management, ideally within the aerospace, defence, manufacturing, or engineering sectors.

* Strong relationship-building skills with a proactive approach to meeting and exceeding customer expectations.

* Confident communicator who can engage with stakeholders at all levels.

* Process-driven individual with a keen eye for detail and the ability to analyse data for effective decision-making.

* Hands-on, proactive, and adaptable to changing priorities; a “Can-Do” attitude is essential.

* Comfortable with occasional travel around the UK and Europe

Benefits:

* Circa £50,000, dependent on experience.

* 07:30 - 16:00, Monday to Thursday, and 07:30 - 12:30 on Fridays.

* Company pension scheme

* 25 days annual leave plus bank holidays

* Health care cash plan

* Cycle-to-Work scheme

* Enhanced family-friendly benefits

* Death-in-service benefit

* Free onsite parking

This is an excellent opportunity for an experienced Account Manager seeking a role with no sales or business development requirements—just a focus on managing relationships with existing clients and providing a seamless customer experience. If you're passionate about customer success and have a strong background in account management, please get in touch.

If you are interested in this position and want to find out more information, please call Josh Hoyle on (phone number removed) or apply online

* Candidates must be eligible to live and work in the UK to apply for this position