Are you a team scheduler and ready to take on a challenging new role heading into the start of 2025? Read on!

As a Team Scheduler, you'll play a vital role in ensuring the smooth operation of this plumbing and heating company. You'll be responsible for coordinating and optimising the daily schedules of the technicians, ensuring that customer needs are met efficiently and effectively.

Key Responsibilities

* Create and manage daily work schedules for plumbing and heating technicians based on job priority, location, and technician availability.

* Provide excellent customer service by confirming appointments, updating customers on service progress, and handling rescheduling requests.

* Maintain accurate records of job assignments, technician schedules, and customer interactions using scheduling software.

* Identify and resolve scheduling conflicts or issues promptly.

* Work closely with the project manager and other team members to ensure efficient workflow and service delivery.

* Ideal Candidate

We're looking for a highly organised and detail-oriented individual with a passion for customer service.

The ideal candidate will have:

* Previous experience in scheduling, dispatching, or a related field, preferably in the plumbing and heating industry (but not essential).

* Strong organisational and communication skills, proficiency in scheduling software, and a problem-solving mindset.

* Ability to multitask, work under pressure, and adapt to changing priorities.

If this sounds like the role for you then reach out to Ashleigh today on (phone number removed)!

Pettigrew Recruitment Group Limited is an equal opportunities employer and acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website