Your new companyUK based law firmYour new roleThis role is 100% remote

• High volume of internal and external phone calls/emails chasing the debt whilst providing a high level of customer service-all B2B.
• Regular contact with internal stakeholders & Clients regarding their debt.
• Frequent liaison with other teams within the Finance department to find root cause and resolve issue/s or correct process.
• Understand & manage the clients and Partners/Lawyers requirements.
• Seek collections which ensure cash collection targets are met and reduce aging debt.
• Maintaining system with up to date notes and system usage quality.
• Develop and implement strategies to maximize collections and reduce delinquencies.

What you'll need to succeed

• Experienced in all areas of collections.
• Client (internal and external) focused to deliver a high standard of service.
• Highly organised with the ability to effectively manage a constantly changing workload under pressure, meeting demanding targets and adhering to service standards.
• Able to work on own initiative with a pro-active and flexible approach.
• High attention to detail along with excellent communication and numeracy skills.
• A good knowledge of Microsoft Office packages especially Excel and Word, pivot tables, vlookup etc.
• Experience of working with bad debt would be advantageous but not essential.

What you'll get in return

• 100% remote working.
• Competitive benefits package.
• Progression.

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. INDHAF

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