Company: MSL UK LTD
Job Type: Permanent, FullTime
Salary: £13.00 - £13.20 per hour
Are you a dynamic and experienced professional looking to take on a pivotal role in a thriving company? MSL UK LTD is seeking an Operations Manager to oversee our warehouse operations. Join us and be part of a team that values efficiency, safety, and continuous improvement.
Key Responsibilities:
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Supervision and Leadership:
- Oversee daily warehouse operations and ensure staff are working efficiently.
- Lead, train, and mentor warehouse staff, conducting performance reviews and providing feedback.
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Inventory Management:
- Monitor stock levels and ensure inventory accuracy.
- Implement and maintain inventory control systems.
- Coordinate stock replenishment and manage returns.
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Logistics and Supply Chain Coordination:
- Manage inbound and outbound shipments.
- Ensure timely and accurate order fulfillment.
- Liaise with suppliers, transport companies, and customers.
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Safety and Compliance:
- Enforce health and safety regulations.
- Conduct regular safety audits and risk assessments.
- Ensure compliance with legal and regulatory requirements.
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Process Improvement:
- Identify areas for operational improvements and implement changes.
- Develop and optimize warehouse processes and workflows.
- Utilize warehouse management systems (WMS) and technology for efficiency.
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Financial Management:
- Manage warehouse budgets and control costs.
- Analyze financial reports and metrics to identify cost-saving opportunities.
- Plan and forecast future needs and expenditures.
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Quality Control:
- Ensure products are stored and handled correctly.
- Implement quality assurance programs.
- Address and resolve any quality issues or discrepancies.
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Customer Service:
- Ensure customer orders are processed accurately and delivered on time.
- Handle customer complaints and resolve issues.
- Maintain high levels of customer satisfaction.
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Facility Management:
- Oversee the maintenance and upkeep of the warehouse.
- Ensure equipment is serviced and operational.
- Manage space utilization and organization within the warehouse.
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Data Analysis and Reporting:
- Track key performance indicators (KPIs) and generate reports.
- Analyze data to drive operational decisions and improvements.
- Present findings and recommendations to senior management.
Benefits:
- Free Parking
- Pension Scheme
- Free Tea and Coffee
- Free Training Courses
Qualifications:
- Proven experience as an Operations Manager or similar role in warehouse management.
- Strong leadership, organizational, and problem-solving skills.
- Excellent understanding of warehouse management systems (WMS) and supply chain processes.
- Ability to analyze data and generate reports.
- Good communication and interpersonal skills.
Join MSL UK LTD and help us achieve operational excellence while enjoying a supportive and rewarding work environment!
MSL UK LTD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.