The Opportunity

Are looking to take the first step into a career in project management and business analysis? This could be the job for you!

Salary: £33,945 to £36,648 per annum

Working Pattern: Full time, 37 hours per week

Contract type: Permanent, willing to consider a 1-year fixed term or secondment opportunity.

Base Location: County Hall, Chichester, hybrid working from home available.

Interview date: w/c 28 October 2024

We have an exciting opportunity for a Business Improvement Officer. Be a part of a team delivering change that makes a positive difference. Apply now and be part of something rewarding!

Working as part of a team, this role contributes to the implementation of new ways of working, including identifying opportunities for efficiency, reducing costs and improving service delivery.

You will support assigned business improvement and change initiatives to deliver high quality improvement outcomes within target timescales. This will involve working both independently and collaboratively to undertake a range of shaping, planning, reporting and analytical activity to discover relevant information about current service(s), provide input to new design models, assess options and draft proposals, track progress, and identify and mitigate risks, issues and dependencies in support of programme and continuous improvement delivery.

What we need from you?

As the successful Business Improvement Officer

• Experience of delivering business improvement through the practical application of relevant tools and techniques.
• Experience of undertaking research and analysis of complex data and building options and recommendations to resolve business problems.
• Experience of business process redesign to improve efficiency and effectiveness.
• Knowledge of project and change management techniques including:
  • Stakeholder communications and engagement planning and delivery.
  • Understanding change impacts and identifying appropriate business readiness activity.
  • Planning, risk and issue management, tracking and reporting progress.
• Skilled in scoping and managing work across teams, meeting deadlines, and demonstrating project and change management abilities.
• Ability to research, analyse, and present diverse information, make connections, identify broader issues, exercise judgment in recommendations, and produce high-quality work independently.

For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.

What's in it for you?

To support your development in the role, you will be encouraged to undertake and complete a relevant Business Improvement apprenticeship.

As well as adding real value to our service users and our communities, as an employer we recognise our employees are central in being able to achieve this. To recognise this we want to help support your development and provide an great place to work ensuring you can fulfil your full potential, have access to a range of benefits including:

• an excellent local government pension scheme
• generous holiday entitlement of 27 days (plus opportunity to buy additional leave)
• a range of flexible working options, depending on your job role
• maternity, paternity, dependency and adoption leave
• volunteering opportunities
• training and development opportunities, including coaching and mentoring
• a range of discounts giving our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform (see our Staff discounts page if you are a business looking to offer a discount)
• health and wellbeing benefits including access to our Employee Assistance Programme, Mental Health First Aiders and Voluntary Health Cash Plans

For a full list this can be found at our Rewards and Benefits page.

Further information

The reference number for this role is CRS00837.

For issues or queries regarding your application please contact .

Internal candidates wishing to apply for this role will be considered for a secondment position. Please can you therefore discuss and agree this with your manager before applying for this position.

To apply, please follow the links below to upload your CV and Cover Letter. In your cover letter please outline your motivations for applying and explaining the skills and experience you can bring to the role (please refer to the key skills) ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to 3 years referencing and a health check.