Instructor Support Coordinator

Location: Kenilworth

Salary: £27,250 (reviewed after 6 months)

Hours: Full Time, Permanent

Hybrid Working: 3 days from home each week

Travel: UK trade shows, 4 times per year

Requirements: Car driver due to site location

About the Role

We are recruiting on behalf of our well established client for an Instructor Support Coordinator. You’ll be the go-to person for our instructors and prospective instructors, handling queries, processing applications, and arranging recertification events. You’ll also manage invoicing, maintain our internal database, and support the team at trade shows.

Role Responsibilities

• Instructor Support: Answer queries via phone and email, consult with other teams as needed.
• Application Processing: Handle prospective instructor applications, including follow-up and final paperwork.
• Event Coordination: Arrange recertification events for existing instructors.
• Invoicing and Database Management: Manage invoicing for events and maintain internal databases.
• Reporting: Generate and analyse reports as required.
• Trade Show Participation: Attend and represent them at trade-related shows within the UK, four times a year.

What We Offer

• Competitive Salary: Starting at £27,250, reviewed after 6 months.
• Hybrid Working: Enjoy the flexibility of working from home 3 days a week.
• Career Development: Training opportunities and potential for future progression.
• Supportive Environment: Work in a company known for long service and a collaborative team dynamic.

About You

• Highly organised and detail-oriented
• Excellent communication and interpersonal skills
• Comfortable working in a team and independently
• Experience in customer service and administrative tasks
• Understanding of QA processes

Ready to be part of a dynamic team and grow your career? Apply now.

At Oak Recruitment, we act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are committed to helping job seekers find their perfect role, and our team of recruitment specialists is here to support you every step of the way, from the application process through to interview preparation and beyond.

In addition to this role, we have a range of other opportunities available for candidates with different levels of experience and qualifications. If you are looking for a challenging new opportunity and want to take the next step in your career, then we would love to hear from you.