Role: Account Manager

Location: Remote (Bristol HQ)

Salary: £40,000 - £50,000 per annum + circa £30,000 OTE

My client is a rapidly growing technology/SaaS organisation offering a unique portfolio of services to the construction sector across the UK and internationally.

There is a clear roadmap for future business transformation, which would lead to a trebling their size over the next 2-3 years as the products and services are commercialised at pace.

The Account Manager, a crucial appointment in realising this ambition, is an exciting opportunity to help them increase profitability and ultimately unlock the potential of their market proposition across their 3 key business revenue streams.

Role and Responsibilities

• Support customers and develop these relationships to ensure they realise as much value as possible from their solution.
• Making contact with customers in a structured manner, resolving issues and supporting them as required.
• Build and maintain existing customer relationships in order to successfully retain accounts.
• Compile account plans which will support the attainment of your annual target.
• 'Spot’ upsell opportunities, and maximise revenue.
• Consultatively build relationships with customers.
• Uncover client’s business challenges and identify relevant business opportunities.
• Achieve targets for renewals and upsell.
• Be fully conversant with their product portfolio to the point where you can answer the majority of non-technical customer queries.

The Person

• A minimum of 5 years’ experience in a commercially-focused business-to-business sales or account management environment.
• Experience of using a consultative, solution-based sales methodology, ideally from a software background.
• Ability to develop trust and relationships with prospects, customers and colleagues.
• Excellent telephone and online presentation skills.
• Strong desire to be part of a team that delivers our customers breakthrough results.
• Ambitious to develop their career further within the organisation.

The role is remote-based, although you will be required to travel to their Bristol HQ circa once per month.

If you feel you have the qualities our client is seeking, please forward your CV and covering letter indicating your current package to Graeme Parker at GEM Partnership or for a discreet conversation call our Peterlee office.

GEM Partnership is acting as an employment agency on this vacancy.

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