The Area Manager will oversee the operations of 12 retail stores, ensuring high standards of customer service and team performance. The role involves strategic business planning of the region, P&L accountability, team hiring, training and development, and driving region sales performance to achieve company objectives.

Client Details

This is a large company with over 500 stores across the UK. It is renowned for its customer-centric approach and commitment to providing high-quality products and services. This company prides itself on its inclusive and supportive work culture that fosters employee growth, always putting their customers' needs first.

Description

• Manage and oversee the performance of 12 stores in London
• Oversee 12 store managers and 50 staff to implement business plans and increase profitability
• Budget planning in conjunction with Regional Manager and P&L accountability
• Analyse sales data and customer feedback to identify areas for improvement
• Ensure high standards of customer service are maintained across the region
• Monitor and maintain KPI expectations of all the stores consistently
• Recruiting, training, developing staff across junior to managerial levels
• Coordinate with head office on inventory management, marketing, and promotions
• Ensure compliance with health and safety regulations across all stores.

Profile

• Hands-on experience in managing multiple stores in retail/ health clubs/ travel and leisure/ hospitality
• Sharp commercial acumen and an eye for numbers
• Strong leadership and team management skills in a customer-centric business
• Excellent strategic planning and problem-solving abilities
• Highly articulate and strong communication skills across all levels
• Good understanding of retail management software and data analysis
• Strong customer service skills with the ability to build a rapport with everyone.
• You will travel and work from various stores 4 days per week, leading teams by example and delivering results
• Must have own car and a clean, valid U.K. driver's license to commute around London.

Job Offer

• A competitive salary in the range of £55,000 - £65,000 per annum
• Generous performance-based quarterly bonuses
• Highly supportive and inclusive work culture
• 1 optional day to work from home
• Opportunities for professional growth and development
• Company will reimburse weekly-incurred work-related fuel costs.

We invite all interested candidates who fit the profile to apply for this exciting role in Bagshot. We look forward to welcoming a new Area Manager to our team.