Job Title: Care Technology Officer

Location: Wandsworth and Richmond Boroughs
Contract Type: Temporary (3 months) Likely extension
Hourly Rate: £19.41 per hour PAYE - £25.10 per hour Umbrella
Driving Required: Yes - own vehicle
DBS Required: Yes - enhanced

About the Role:
We are seeking a dedicated and skilled Care Technology Officer to join our Transformation and Digital Service. In this role, you will deliver, install, demonstrate, and maintain care technology solutions that empower residents to live safely and independently in their homes.

Key Responsibilities:

Conduct care technology assessments, installations, and risk assessments across the two boroughs, collaborating with our care technology service delivery partner and the Joint Control Centre (JCC).
Promote the use of various care technology solutions among staff, health partners, care providers, and voluntary sector partners. Represent the councils at relevant events.
Regularly review installations with service users, families, and professionals to ensure equipment meets outcomes and make adjustments as necessary.
Perform maintenance on installed care technology equipment and coordinate repairs or replacements as needed.
Support the Care Technology Manager by providing training to frontline social care staff and participating in team meetings.
Deliver induction training for new staff in the Joint Control Room regarding care technology offerings.
Maintain knowledge of community services to help reduce digital exclusion and connect individuals to these resources.
Address stakeholder and resident inquiries about equipment issues, providing solutions based on experience and knowledge.
Monitor auto tests and daily/weekly reports to identify and respond to any problems effectively.
Manage care technology user records on the Council's Alarm Receiving Centre (ARC), ensuring accuracy and compliance.
Oversee stock control systems and equipment ordering processes.
Stay updated on the latest developments in care technology, engaging with networks and manufacturers as necessary.
Build and maintain relationships with staff, suppliers, and end users, incorporating feedback to optimise technology use.

Generic Responsibilities:

Contribute to the continuous improvement of services within Wandsworth and Richmond.
Comply with relevant Codes of Practise, including data protection and health and safety policies.
Adhere to security controls and risk assessments to ensure confidentiality and legal compliance.
Promote equality, diversity, and inclusion, creating a safe and supportive environment for all.
Understand the Councils' safeguarding responsibilities as they apply to this role.
Be prepared to undertake additional reasonable duties as required.

Qualifications and Skills:

Recent experience in the installation and maintenance of care technology and telecare equipment.
Strong interpersonal and communication skills.
Technical proficiency in care equipment and alarm receiving centre systems.
Knowledge of the Mosaic system for managing referrals and documentation related to care technology.

If you're a proactive individual with a passion for enhancing the lives of others through technology, we invite you to apply for this rewarding opportunity to make a difference in our community.

To Apply:
Please submit your CV.

Join us in supporting our residents to live independently and safely in their homes!

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