Planner
Newton Abbot
£28,000 - £33,000

We are offering a fantastic opportunity to join a rapidly expanding business with exciting growth potential and a collaborative work culture. In just three years, the business has grown to two branches and are now taking on major contracts with leading companies in several sectors. The company install, maintain, and repair a wide range of equipment including industrial doors, roller shutters, speed doors, gates, barriers, automatic doors, fire doors, and loading bay equipment.

This position is ideal for someone with a strong background in the door industry and excellent administrative skills who thrives in fast-paced environments and enjoys meeting KPIs and SLAs.

Key Responsibilities:

Organise and schedule jobs

Daily check-ins with Engineers

Ensure Engineers' job satisfaction and efficiency

Manage SLAs and KPIs effectively

Problem-solve and adapt to changes quickly to ensure customer satisfaction

Take initiative to improve processes for operational excellence

What We're Looking For:

We are looking for someone who has worked in a planner / coordinator role, within the service engineering sector, preferably within the door industry.

Experience planning daily workload for field-based Engineers

Extensive knowledge of scheduling and planning

Strong administrative and time management skills

Ability to work independently and under pressure

Experience working against SLAs and KPIs, with a strong drive to meet and exceed them

Resilience, tenacity, and confidence in dealing with Engineers and customers alike

Ability to challenge and negotiate when necessary to achieve the best outcomes for the business and its customers

Perks and Benefits:

Competitive salary: £28,000 - £33,000 based on experience

Christmas bonus

20 days holiday plus statutory holidays

Pension

Exciting opportunities to grow within a fast-expanding business

Work in a supportive, open, and honest company cultur

Monday-Thursday 8:00-17:00, Friday 8:00-15:00

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however we will keep your details on our talent management system to consider you for future opportunities