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Date Added: Sat 11/01/2025

Housing Repairs Administrator

South East, GU23, UK
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Company: JAMES STEVENS ASSOCIATES

Job Type: Permanent, Full Time

Salary: £26873/annum lots of benefits

James Stevens Associates are delighted to be working with a Public Sector Organisation in Essex that are now looking for x2 Housing Repairs Administrators.

Housing Repairs Administrator

Contract: 2 year fixed term x2 Positions

Salary: £26,873

What you will be doing:

* Receiving calls in a customer focused and polite manner.

* Handling customer calls and email enquiries for repairs and complaints.

* Co-ordinating and raising jobs for repairs.

* Communicate with staff, clients and other stakeholders in a professional manner.

* Other duties necessary for the effective operation and positive reputation of the business.

What's essential:

* Organised and a positive work ethic.

* Experience and an understanding of Social Housing Repairs and customer services (min 1 year).

* (Preferable) Experience in a local authority.

* Ability to work well under pressure.

* Work well within a team.

* Experience in 365 and experienced in using housing software.

* Strong and effective verbal, written, and interpersonal communication skills.

* Customer service focused.

* Confident with client facing responsibilities.

* Willingness to work flexibly where required.

Hours:

* Full-time, Monday to Friday

* Hybrid working if WFH is suitable. Min 2 days on site option to work 5 days is available.

Benefits:

* Flexible working hours under the Flexi-time scheme

* Leisure Facilities

* Free on-site car parking is currently available for employees at all of the Council's places of work.

* Membership of the Local Government Pension Scheme

* Eye Test

* Post Entry Training

* Opportunities are available to all employees to undertake appropriate courses of study and

* training

* Professional Subscription

* Discounts and cashback deals for major retailers including supermarkets and high street stores
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