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Date Added: Sat 19/10/2024

External Aftersales Manager

Worcester, WR1, UK
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Company: OSPREY ENGINEERING SOLUTIONS

Job Type: Permanent, Full Time

Salary: £30000 - £35000/annum

External After Sales Manager

After Sales Manager

Our client is a leading company in the tooling manufacturing sector, seeking a dynamic and driven Service Sales Manager . Our client's products serve a variety of industries, including automotive, construction, and engineering sectors, offering cutting-edge solutions to meet the diverse needs of our clients.

We are looking for a customer-centric, down-to-earth, and dynamic person with a result-driven, radiant personality who leads by example. If you can rely on a keen, strategic mind and enjoy building bridges and connections globally, we would love to hear from you.

Your role:

* Achieve and exceed the net income sales targets.

* Deliver service sales growth within allocated customers and geographical area.

* Work in collaboration with all sales and operational teams to drive continued business growth.

* Proactively sell service contracts, calibrations, and repair services to existing and potential clients in the tooling and manufacturing sectors.

* Build and maintain strong customer relationships to ensure repeat business and long-term partnerships.

* Identify and pursue new business opportunities within the region, effectively managing your sales pipeline.

* Conduct site visits to assess client needs and recommend appropriate service solutions.

* Take responsibility for "Key Account Management" with agreed customer accounts.

* Increase and develop customer satisfaction through strong customer and account management.

* Deliver service product and sales campaigns in conjunction with the Service Sales Manager and Business Line Manager within set timeframes.

* Work with distribution partners to maximize the development of service sales opportunities.

* Use and update sales and business platforms with all sales and other activities.

* Work as part of the service sales team responsible for the strategic development of the UK service offering.

* Prepare and deliver professional customer quotations in a timely manner.

* Produce management information to report business activity on a monthly basis.

* You will be remote with a dedicated territory. UK-wide travel will be required.

* Undertake ad-hoc project work as required.

To succeed, you'll need:

* Proven track record in sales within engineering/manufacturing.

* Ability to make decisions in tough situations, take considered risks, and assume responsibility for those decisions.

* Be self-starting, able to identify gaps and opportunities and work toward them.

* Strong communication skills with both customers and colleagues, and being a valuable team player.

* You will be based in the Midlands. In this role, you will cover the whole of the UK & Ireland.

What our client offers:

* Competitive base salary with a generous bonus scheme tied to performance.

* Company car provided.

* Clear opportunities for career progression within a fast-growing business.

* Supportive and collaborative team environment.

* A diverse working environment that is collaborative and aims to create a workplace where you will be valued, empowered, respected, and developed.

* A satisfying career - You remain in the "driver's seat" to map out and shape your own career.

* The satisfaction of working for an international market leader committed to sustainable productivity solutions.

* A great benefits package including health insurance, paid leave, and retirement benefits
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