We are recruiting: Sales Process Manager

Daimler Buses UK, Coventry (CV2) (a subsidiary of Daimler Truck AG)

Daimler Buses UK Ltd is a subsidiary of Daimler Truck AG - one of the world’s largest commercial vehicle manufacturers. Daimler Buses UK Ltd caters for the UK and Irish markets. Home to four brands, we are the official local supplier of Mercedes-Benz and Setra buses and coaches. All our vehicles are fully supported by our OMNIplus service and parts brand. Through BusStore, our pre-owned sales brand, we facilitate the buying and selling of quality vehicles with additional warranty and financing options.

The Role:

• Responsible for the daily management of the sales process.
• To work closely with Area Sales Managers, Workshop and Finance Departments to ensure vehicles are processed in an efficient manner while maintaining optimal levels of customer experience.
• Liaise with customers regarding vehicle orders and invoicing.
• To communicate with internal and external stakeholders regarding vehicle preparation.
• To collaborate with the Used Vehicle department regarding incoming part exchanges.
• To maintain accurate vehicle and customer files for audits.
• Produce company and market reports with supporting analysis.
• To deputise for the Senior Manager Commercial Sales in their absence.

Your Profile:

• Business Sales Administration experience is essential.
• Proven experience in sales process management is required.
• Experience within the Automotive industry is desirable.
• Customer Service experience is desirable.
• Experience with using SAP is desirable.
• Proficient in general IT applications, specifically Microsoft Office.
• Excellent interpersonal skills and ability to communicate with internal and external contacts at all levels.
• Able to prioritise workload and work on your own initiative.
• Exceptional organisational and multitasking abilities.

We Offer:

• Salary starting from £36,000
• 39 hour working week.
• 33 days holiday per year including statutory holidays.
• Hybrid working after completion of probation period.
• Life assurance from day one (4 x basic salary).
• A group personal pension scheme with employer contribution increases, based on length of service.
• Private medical insurance.
• Access to the Mercedes Benz car lease scheme.
• An employee assistance and wellbeing programme.
• Recognition of employee milestones.
• A cycle to work scheme.
• Free onsite parking.