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Date Added: Wed 19/03/2025

HR Case Manager - Employee Relations

Trafford Park, M17, UK
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Company: MORSON TALENT

Job Type: Permanent, Full Time

Salary: £43000 - £45000/annum

Morson are currently partnering with a leading manufacturer with national coverage as they recruit for an ER Case Manager to join the HR team. 

This is a full-time permanent position offering a salary of up to £45,000 DOE. You can be based at any of the 10 UK sites however there will be a requirement to travel to other sites. 

You will have the flexibility for some home working, however this role will require a mix of working at your office, at a different site and at home. A pool car or enhanced PPM is offered to compensate for travel. 

As an ER Case Manager, you will be responsible for promoting a positive work culture by addressing employee concerns, resolving conflicts, and ensuring compliance with employment laws and company policies. You will provide expert advice to management and employees on workplace issues, conducting investigations, and supporting initiatives that enhance employee engagement and satisfaction.

Responsibilities: 

Main point of contact across the business for ER related queries and case management 
Support the Head of HR in all ER related matters
Build strong working relationships with unions 
Develop, review and update HR policies and procedures 
Plan and deliver training on ER procedures 
Ensure all processes follow legal compliance 
Collaborate with management to develop and implement strategies to enhance the working environment 
Support initiatives that promote a positive workplace culture
Utilise ER data to report and make data driven decisions 
Provide regular reports to management teams on ER metrics and trends 
Requirements: 

Strong background in an ER-focussed role
Proven track record of managing workplace conflicts and conducting investigations and disciplinary hearings
Strong employment law knowledge
Proven ability to handle sensitive information 
Excellent relationship building and stakeholder management skills
Flexibility to travel to other UK sites when required
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