Deputy Team Leader (Complex Casualty Claims) - Drive Impact and Excellence

Are you ready to step into a pivotal role at Keoghs? As our Deputy Team Leader, you’ll play a crucial part in achieving team targets and operational excellence. Here’s why this opportunity stands out:

Why Keoghs?

• Culture: Join a team that values continuous growth and encourages professional development.
• Flexible Benefits: Tailor your perks to suit your needs, including annual leave, health plans, and more.
• Work-Life Balance: Enjoy a 35-hour workweek, Monday to Friday, maintaining a healthy work-life balance.
• Perks Galore: Take advantage of tech schemes, discounts, and season ticket loans.
• Time Off: Enjoy 25 days of holiday plus 8 bank holidays.

Challenging Caseload:

• You’ll handle approximately 150 complex claims related to employers’ liability (EL), public liability (PL), product liability, and property damage.
• Dive into intricate cases, applying your expertise to drive successful outcomes.

Strategic Claims Management:

• Review and allocate new claims, setting effective strategies.
• Approve payments within your financial authority levels.
• Conduct peer reviews, providing constructive feedback to elevate team performance.
• Ensure individual team members meet quality standards.

Leadership and Motivation:

• Assist the Team Leader in keeping the team informed about internal and external developments.
• Foster team motivation and engagement.
• Regular 1-2-1s with Admin Assistants, File Handling Assistants, and CH1s will maximize performance and acknowledge achievements.

Flexibility and Growth:

• Be adaptable and determined, willing to work beyond normal office hours when needed.
• Collaborate with HR to manage individual performance effectively.
• Contribute to fair and timely Performance Reviews.

Join us in shaping the future of claims management. Apply now and be part of our dynamic, connected, and innovative team!