Logistics Coordinator

Pertemps are currently recruiting for a Logistics Coordinator on behalf of our client based in Much Wenlock, Shropshire.

This person will be responsible for coordinating and optimising the movement of goods, managing transportation and ensuring that orders are fulfilled efficiently and on schedule. The role requires strong organisational, communication and problem-solving skills, whilst at all times prioritising an exceptional customer experience.

You will demonstrate high attention to detail, efficiency, and a commitment to maintaining exceptional standards of customer service. This position is essential for ensuring that products are delivered accurately and on time, contributing directly to customer satisfaction and company success.

Hours: Mon-Fri 08:00am - 17:00pm OR 9:00am - 17:00pm.

Salary: £25,000 - £35,000 per annum DOE.

Responsibilities Include but not limited to:
Coordinate and Monitor Supply Chain Operations:
• Plan, track, and manage all logistics and transportation activities for Landowner Products Ltd.
• Coordinate the movement of goods and materials across various stages, from sourcing to delivery.
• Ensure efficient and on-time delivery by managing schedules and adjusting plans as needed.

Order Fulfilment and Tracking:
• Process orders, organise and manage the transport and delivery process.
• Track shipments and update customers and or relevant company departments with status.
• Address and resolve any issues related to order delays, damages, or misplacements.

Vendor and Supplier Coordination:
• Collaborate with suppliers, carriers, and third-party logistics providers.
• Negotiate shipping rates and schedules with vendors to minimise costs and improve efficiency.
• Ensure that all logistics partners comply with the company's policies and standards.

Documentation and Compliance:
• Prepare and manage documentation required for transport, including loading manifests, delivery notes, pallet labels, weighbridge tickets and occasional customs declarations, and invoices.
• Ensure compliance with all regulations, along with the company's own quality assurance standards.
• Maintain accurate records of shipments (including all necessary quality assurance data on orders), stock levels, and other logistics activities.

Performance Analysis and Reporting:
• Monitor and analyse key logistics metrics to identify areas for improvement.
• Generate reports on logistics performance, cost-efficiency, and service quality.
• Provide recommendations to optimise logistics operations.

Customer Service Support:
• Serve as a point of contact for customers and resolve logistics-related inquiries and concerns.
• Ensure customer satisfaction by providing timely information on order status and addressing issues as they arise.

Ideal Candidate:

• Strong organisational and time management skills.
• Excellent communication and interpersonal abilities, particularly phone etiquette for professional communication.
• Minimum of 3-5 years of experience in transportation, logistics, or supply chain management.
• Good ability to use MS Office, particularly Excel.
• Problem-solving skills and keen attention to detail.
• Ability to work in a fast-paced environment and adapt to changes quickly.

If you are interested in this role, please click to APPLY. Alternatively, you can send your CV to (url removed)