We are seeking a dedicated and professional Residential Day Concierge to join our clients team at a prestigious residential development. The ideal candidate will be fluent in both English and Mandarin, providing excellent front-of-house service and ensuring a warm, welcoming environment for all residents and guests.

Position: Residential Day ConciergeSalary: £30,000 - £33,000 per annumWorking Hours: Monday to Friday, 9am to 6pmLocation: East London

• Greeting residents and visitors, providing exceptional customer service at all times.
• Managing resident requests and inquiries promptly and efficiently.
• Handling deliveries, bookings, and coordinating with external services.
• Maintaining the cleanliness and security of the lobby and common areas.
• Monitoring CCTV and access control systems to ensure the safety of the building.
• Communicating effectively with the property management team and contractors.

• Fluency in both English and Mandarin (verbal and written).
• Previous experience in a concierge, hospitality, or customer service role.
• Strong interpersonal and communication skills.
• Professional appearance and demeanor.
• Ability to handle multiple tasks while maintaining a calm and positive attitude.
• Basic IT skills, including proficiency in Microsoft Office.
• Eligible to work in the UK.

If you are a friendly, organized, and proactive individual with the required language skills, we would love to hear from you.

Jackson Sims Recruitment, specialists in Real Estate, covering Block & Estate Management, Property Management (AST), Build to Rent (BTR), Facilities Management, Concierge, PBSA and Financial & Accounting Services, operating in London and throughout the UK. Should you be a candidate or client working in Real Estate, we have a multitude of recruitment services that can be tailored to you.