Job Title: Senior Account Handler

Division: UK Property & Casualty

Location: London

Website: #removed#

Amwins Global Risks

At Amwins Global Risks, we succeed together. We’re not 'just another London broker’ placing risks and signing contracts. We’re forging relationships that are built to last. With over 700 employees around the world and a global footprint across more than 150 countries, we’ve cemented our place as a top 10 contributor to Lloyd’s.

Insurance is a relationship-based business, and achieving success means hiring the best talent in the industry. When you join us, we will encourage and support your professional and personal development as we invest in you and your learning to help you succeed and grow.

We believe in a flat organisational structure that prizes expertise and relationships equally. We’ve built a workplace where talent, collaboration and inclusivity are valued, and our commitment to diversity, equity and inclusion helps cultivate an open, welcoming workplace where everyone who works with us can be themselves.

Introduction

You will be responsible for negotiating the renewal of UK Property and Casualty accounts, undertaking all aspects in the placing and maintenance of risks.

Responsibilities

• Negotiate the renewal of Commercial accounts ensuring that the agreed renewal retention rate is exceeded
• Ensure a professional and efficient level of service is maintained to support the team
• Request relevant additional information required by underwriters from agents to enable them to consider requests further
• Promptly convey instructions and premium to underwriters
• Update MI/Statistics using the in-house computer system as necessary
• Advise brokers of acceptance/refusal of cover and provide written confirmation of terms
• Ensure responses are promptly requested and received from underwriters and that agent informed accordingly
• Investigate and resolve accounts queries as requested
• Any other duties as directed in connection with the smooth running of the team

Knowledge/Skills/Qualifications

• Ability to confidently converse with colleagues, sub-agents and underwriters, written and verbally
• Good admin and computer skills
• High level of accuracy and attention to detail
• Able to work both independently and as part of a team

KeyCompetencies

• Understanding the customer
• Communicating & Influencing
• Managing Information
• Planning & Organising
• Negotiating & persuading
• Analysis & decision-making