Job Opportunity: Service Charge Officer (Temporary)

Position: Service Charge Officer
Contract: Temporary, ASAP - 3 Month Contract
Possibility of Extension: Yes, based on performance
Pay Rate: £14.51 per hour (PAYE)
Working Hours: 37 hours per week, Monday to Friday, 08:45 - 17:00
Location: RG21 4FA

Job Purpose:

Working within our Service Charge team, you'll assist in delivering complete and accurate service charge information to our customers.
Assisting/managing and responding to customer queries
Being on the duty line and answering calls
Assisting with producing statements and data for mailmerges
Providing copy documentation for customers
What we're looking for
You'll have strong administration experience with a focus on providing exceptional customer service. Previous experience working in finance would be an advantage, but it is not essential. You'll also have:Qualifications and Experience:

Proven experience in service charge management or a similar financial/administrative role, preferably in property management.
Strong knowledge of service charge processes, lease agreements, and relevant legislation.
Proficiency in financial software and Microsoft Office, particularly Excel.
Exceptional attention to detail and strong analytical skills.
Excellent communication and interpersonal abilities, with a customer-focused approach.
Ability to manage multiple tasks and deadlines in a fast-paced environment.Disclaimer: By applying for this role, you give consent for your information to be forwarded to our Client(s) and information of which may be retained within our databases therefore also agreeing to be represented by i-jobs with respect of the vacancy you're applying