Field Service Engineer

Up to £43,000 (OTE £55,000) + 25 Days Holiday, Pension, Bonus

Core Working Hours:- 8:00am - 5:00pm (2 Hours either side maximum required for travel, paid door to door)

Coverage:- UK & Ireland (However dedicated engineers strategically located)

Overtime:- 1.5x outside of core hours daily (capped at 4 hours a day)

Bonus:- £4,000 anually

Note:- This role would suit a Field Service Engineer who has experience with maintaining, installing and servicing machinery either mechanically or electrically. It would also suit an Engineer who isn't current a Field Service Engineer but working with similar machinery.

Due to growth I am recruiting exclusively for a international, industry leading design and manufacturer. The company employs over 5000 people and has experienced year on year growth in the UK and Ireland. Due to this growth they are looking to increase the Field Service Team. The company is dedicated to upskilling its staff members and thus the successful Field Service Engineer will have the opportunity to get formal training at the companies site in Switzerland as well as the opportunity to earn up to £57,000 top rate plus overtime.

The role of Field Service Engineer:-

* Identifies technical problems and liaises with the customer to report findings and recommendations, always striving for first time fix

* Carries out service, repair and installation of packaging machinery

* Provides accurate information to spare parts department for customer quotations to be generated

* Ensures that survey reports are returned to customers within seven days

* Follows up service interventions (either by phone or liaison visit) to ensure customer satisfaction

* Displays a commitment to customer service

Ideally the Field Service Engineer will:-

* Have experience repairing, servicing, and installing FMCG machinery (ideally packaging)

* Time served, HNC/HND, NVQ Level 3 either mechanically or electrically

* Have previous experience in a similar role

If you are interested in the position of Field Service Engineer or would like to hear more, please apply with a copy of your CV and a member of the LG Engineering Solutions team will be in touch shortly