Temporary Contract - New Homes Customer Care Co-ordinator

We are recruiting on behalf of one of the UK's top new home developers, recognised for quality and exceptional service. As a Customer Care Coordinator on-site in the East London Area. You will be the main point of contact for homeowners, ensuring a smooth transition into their new homes and handling any post-move-in needs.

Key Responsibilities

• Serve as the primary contact for homeowners, addressing queries and managing their post-move-in experience.
• Coordinate with teams and contractors to address any issues efficiently.
• Maintain accurate records of interactions and resolutions.
• Keep homeowners informed on the status of their requests.
• Continuously seek ways to enhance the homeowner experience.

Qualifications

• Customer-Centric Mindset: Strong commitment to delivering excellent service.
• Communication Skills: Clear and empathetic communicator.
• Problem Solving: Organised and detail-oriented, with a proactive approach.
• Experience in Property/Construction

Benefits

• Competitive salary and benefits
• Growth opportunities within a top UK developer
• Supportive, team-oriented environment

We work as one

The key to growth is in our differences, not similarities. Alongside our partners, building a diverse, inclusive, and equal environment is at our core: everyone is made to feel welcome and encouraged to be their authentic self. Respect isn't an opt-in, it's the only way forward.