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Date Added: Sat 26/10/2024

Temporary Contract - New Homes Customer Care Co-Ordinator

London, UK
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Company: DEVERELL SMITH RECRUITMENT LTD

Job Type: Hourly

Salary: £13 - £16 per hour + Plus Holiday Pay

Temporary Contract - New Homes Customer Care Co-ordinator

We are recruiting on behalf of one of the UK's top new home developers, recognised for quality and exceptional service. As a Customer Care Coordinator on-site in the East London Area. You will be the main point of contact for homeowners, ensuring a smooth transition into their new homes and handling any post-move-in needs.

Key Responsibilities

  • Serve as the primary contact for homeowners, addressing queries and managing their post-move-in experience.
  • Coordinate with teams and contractors to address any issues efficiently.
  • Maintain accurate records of interactions and resolutions.
  • Keep homeowners informed on the status of their requests.
  • Continuously seek ways to enhance the homeowner experience.

Qualifications

  • Customer-Centric Mindset: Strong commitment to delivering excellent service.
  • Communication Skills: Clear and empathetic communicator.
  • Problem Solving: Organised and detail-oriented, with a proactive approach.
  • Experience in Property/Construction

Benefits

  • Competitive salary and benefits
  • Growth opportunities within a top UK developer
  • Supportive, team-oriented environment

We work as one

The key to growth is in our differences, not similarities. Alongside our partners, building a diverse, inclusive, and equal environment is at our core: everyone is made to feel welcome and encouraged to be their authentic self. Respect isn't an opt-in, it's the only way forward.

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