Description:

Position: Service Manager

Location: Coventry, UK

Type: Permanent, Full-time

Salary £42000

About the Company:

We are a leading provider of supported living services for adults with learning disabilities and complex needs in Coventry. Our aim is to empower and support individuals to live fulfilling and independent lives within their own homes and communities. We are committed to delivering high-quality, person-centred care and support to our service users.

About the Role:

We are seeking a highly motivated and experienced Service Manager to oversee a group of supported living services in Coventry. The successful candidate will be responsible for managing a team of support staff and ensuring the delivery of high-quality care and support services to our service users.

Key Responsibilities:

Oversee the day-to-day operations of the supported living services
Lead and manage a team of support staff, providing guidance, support, and supervision
Ensure compliance with all relevant regulations and legislation
Develop and maintain positive relationships with service users, their families, and external stakeholders
Monitor and review service delivery to ensure it meets the needs and preferences of service users
Develop and maintain care plans and risk assessments for service users
Manage and monitor budgets and resources effectively
Conduct regular audits and quality assurance checks to maintain high standards of care
Participate in recruitment, training, and development of staff
Handle any complaints or incidents in a timely and effective manner
Ensure all staff adhere to company policies and proceduresRequirements:

Minimum of 2 years of experience in a managerial role within the social care sector
NVQ Level 5 in Health and Social Care or equivalent qualification
Knowledge and understanding of relevant legislation and regulations
Experience in managing services for adults with learning disabilities and complex needs
Strong leadership and people management skills
Excellent communication and interpersonal skills
Ability to manage budgets and resources effectively
Good IT skills and knowledge of care management systems
Passionate about delivering high-quality care and support servicesBenefits:

Competitive salary
Ongoing training and development opportunities
Supportive and inclusive working environment
Pension scheme
Employee assistance program
28 days annual leave (including bank holidays)If you are a dedicated and passionate individual with the relevant skills and experience, we want to hear from you! Apply now to join our dynamic and supportive team