Analyse business processes, products, and data to recommend efficiency improvements. Assess the impact of solutions on operations and manage business requirements for functional and non-functional specifications.

• Business Situation Analysis: Conduct investigations into business processes, engage with stakeholders, identify improvement areas, and define solutions.
• Feasibility Assessment: Evaluate business change options for feasibility and alignment with strategic goals, including creating business cases with cost-benefit analysis.
• Business Requirements: Collaborate with stakeholders to document business needs, analyse existing solutions, and work closely with development and testing teams to ensure alignment and successful implementation.
• Business Partnership: Work with internal and external partners to support process improvement and solution development.
• Knowledge Management: Promote knowledge-sharing processes and tools, ensuring best practices are followed and documented.

• Strong communication and collaboration skills.
• Problem-solving and decision-making ability.
• Passionate about improving business processes.
• Organised and able to manage time and resources effectively.

• 3-5 years of relevant experience.
• Knowledge of business process re-engineering, business modelling, IT architecture, and infrastructure concepts.
• Strong analytical, writing, and technical skills.