Senior Application Support Analyst - £45K - Cambridge

Are you a technical support expert with experience in cloud platforms, databases, and troubleshooting complex issues?

The Role:

As a Senior Support Engineer, you will play a key role in monitoring and maintaining a high-performance platform, ensuring seamless service for high-profile partners. You'll be part of a customer-focused squad, providing expert technical support, troubleshooting, and driving automation improvements.

Key Responsibilities:

? Provide expert technical support and mentor first-line teams? Troubleshoot, diagnose, and resolve complex issues? Work with cloud platforms, SQL databases, and automation tools? Drive improvements in monitoring, alerting, and reporting? Collaborate across teams to ensure smooth operations

What We’re Looking For:

Minimum 2 years' experience in a technical support/NOC environmentExperience working with cloud technology & databasesStrong troubleshooting and problem-solving skillsKnowledge of SQL, Windows/Linux servers, APIs, and scripting (PowerShell/Python is a plus)Ability to work in a fast-paced, high-tech environment

Salary: £45K

If you’re passionate about technology, problem-solving, and delivering top-tier support, we’d love to hear from you! Apply now or message for more details.

Job Type: Full-time

Pay: £40,000.00-£45,000.00 per year

Benefits:

• Company events
• Company pension
• Free parking
• On-site parking
• Private medical insurance