• Location: Watford
• Salary: Circa £50k-£60k per annum (Subject to Experience)
• Job Type: Full-time

An expanding business is in search of an IT & General Business Operations Manager to bridge the gap between IT expertise and business management. This role is ideal for an IT enthusiast eager to elevate their career by taking on a multifaceted position that combines technical prowess with operational oversight.

• Oversee network infrastructure and systems, including Windows clients, servers, Exchange Server, SQL Server, and Hyper-V virtualization.
• Manage server hardening, Sonicwall firewalls, network security, VLANs, switching, and routing.
• Address telecom needs and ensure GDPR compliance.
• Perform data analysis for Sales, Marketing, and Operations using SQL querying and Advanced Excel.
• Collaborate with teams across Finance, HR, Marketing, and Customer Service to optimize operations.
• Implement Health & Safety processes and maintain high-standard facilities.
• Stay up-to-date with regulatory compliance and certifications.
• Optimize logistical performance and communicate priorities to warehouse and production supervisors.
• Handle commercial contracts and confidentiality agreements.

• Excellent IT skills (Level 3 or above).
• Proficient in maths and arithmetic with excellent English language skills.
• Experience managing teams and a hands-on, self-starter attitude.
• Good commercial thinking and numerical skills.
• Proficiency in technical skills/knowledge relevant to the role.
• Strong analytical skills with high-level Excel expertise (Pivot tables, etc.).
• SQL database querying experience.
• Excellent record-keeping and structured network filing.

• Competitive salary package.
• Opportunity to work in a dynamic and expanding business.
• Chance to lead and manage a diverse range of IT and operational tasks.
• Engage in continuous learning and development within an engineering culture.

To apply for the IT & Operations Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.