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Date Added: Wed 25/12/2024

Commissioning & Aftersales Technician

Southampton, SO14, UK
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Company: SY RECRUITMENT

Job Type: Permanent, Full Time

SYR are recruiting for a Commissioning & Aftersales Technician for an established and exciting client in Southampton. Hampshire, UK.

Responsibilities will include but will not be limited to the following:

Commissioning new boats - in the UK and Europe, responsible for day-to-day commissioning process, ensuring the highest standard of workmanship and customer experience.

• Arrival checks - unwrapping the boat; carrying out detailed checks against factory specification; fitting all loose equipment; reporting any shortfalls and warranty defects.

• Testing - carry out thorough operational testing of all on-board systems including plumbing, electrical systems including navigation, engines and gensets as well as all other mechanical systems.

• Onboard contractors - oversight, ensuring they work to our high standards. • Reporting/recording - defects with technical summary and photographs, updating progress to conclusion via our interactive reporting App, following through to conclusion.

• Sea trials - carrying out sea-trials to check all systems and sails underway, final commissioning checks.

• Handover - carry out a detailed handover to the client, including full systems demonstration plus sea trial in accordance with the company's guidelines. Ensuring all documentation is completed and returned as required. Aftersales support - providing world class technical support and repairs.

• Owner/crew support - refresher training and boat handling.

• Warranty - carrying out diagnostics and repairs across the UK and Europe.

• Reporting - providing clear technical evidence and photographs for warranty analysis and reclaim.

• Annual inspections - as per factory protocols to maintain warranty.

• Assist with the general and shared functions and any other tasks to ensure the smooth operation of the department, including good housekeeping of shed/stores and associated workplaces.

• Carry out all work in accordance with the company's H&S policy.

Person specification:

❖ Recent and relevant working knowledge within the leisure marine industry - this is a prerequisite of the role.

❖ Proficient boat handling skills, ideally motor & sail. RYA qualifications an advantage.

❖ Boat building skills/qualifications, keen eye for detail.

❖ Good understanding of modern boat systems with the ability to diagnose and repair.

❖ Strong initiative, excellent communication and interpersonal skills.

❖ Current holder of a UK driver's license
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