Element Recruitment are proud to be working with a prestigious, centrally located business in the heart of Bristol as a Credit Control Manager. We are looking for an experienced Credit Control Manager, who will be responsible for maintaining a seamless workflow, meeting deadlines, and ensuring exceptional accuracy in all financial processes.

Key Responsibilities:

• Team Leadership: Manage and develop a team, setting objectives, monitoring performance, and ensuring alignment with the Income Team’s priorities and vision. Address escalated issues, complex queries, and complaints.
• Compliance and Policy: Ensure compliance with relevant legislation and regulations. Communicate financial policies and debt laws to colleagues and customers.
• Continuous Improvement: Stay informed of best practices and recommend changes to policies and procedures. Implement improvement plans focusing on automation and efficiency.
• Data Management: Ensure the accuracy and integrity of debt-related data within systems, including timely reconciliations and corrections.
• Reporting and Analysis: Develop and manage debt reporting systems. Produce accurate and timely monthly debt reports, providing analysis and recommendations to senior leadership.
• Debt Collection: Utilize data analysis to improve debt collection processes and efficiency. Manage relationships with debt collection agencies and oversee the debt write-off procedure.
• Collaboration: Work across the institution to promote awareness and understanding of income management processes. Collaborate with the Income leadership team to manage resources and ensure compliance.
• Operational Support: Ensure the delivery of timely, professional, and sensitive communications with debtors. Provide cover during peak processing periods and support the overall objectives of the Income Team.

Qualifications:

• Proven experience in credit control or debt management.
• Strong leadership and team management skills.
• Excellent analytical and data interpretation abilities.
• In-depth knowledge of financial regulations and debt laws.
• Effective communication and interpersonal skills.
• Ability to develop and implement process improvements.

If you are interested in this position please click "APPLY"

Job Types: Full-time, Permanent

Pay: £40,000.00-£52,000.00 per year

Additional pay:

• Bonus scheme

Benefits:

• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking
• Private dental insurance
• Private medical insurance
• Sick pay
• Work from home

Schedule:

• Monday to Friday

Work authorisation:

• United Kingdom (required)

Work Location: In person