Business Support Officer

Vale of Glamorgan

£17 per hour (umbrella)

Part Time Contract (5 Months)

Novax Recruitment is actively seeking a Business Support Officer in Vale of Glamorgan. This is a contract with a scope for extension working full time hours.

The job:

• Regularly review the status of work orders to ensure timely completion, identify delays, and provide recommendations to streamline processes.
• Examine backlog trends in work orders to identify common issues causing delays and develop strategies to address them, improving workflow efficiency
• Work closely with relevant departments to resolve issues with open or incomplete work orders, facilitating communication and ensuring smoother operations
• Create and maintain reports that track the progress of work orders and backlog status, presenting data and insights to management for informed decision-making
• Propose and implement process improvements that will reduce work order backlogs, focusing on efficiency, quality control, and adherence to timelines

The candidate:

• Administrative experience is essential
• Previous experience working in an administrative capacity for a local authority is desirable
• Proficiency in Microsoft Office and Database Management

Please submit your application via the contact details provided and you will be contacted with further information about this opportunity or email your CV to me directly; or call me on;