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Date Added: Thu 17/10/2024

Customer Service Advisor

Crosby, North Lincolnshire, DN15, UK
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Company: FORD & STANLEY RECRUITMENT

Job Type: Permanent, Full Time

Salary: £24000 - £26000/annum

SAP/ ERP Experienced Customer Service Advisor | Scunthorpe | £24,000 - £27,000

The Opportunity:

Are you an experienced customer service advisor who has previously used SAP or alternative ERP systems? ready to join an established telecoms and network solution provider?

A company that invests in their employees, this is an opportunity to become indispensable to the team, and gain experience with potential to progress within the company.

You will use your excellent customer service skills to ensure that each customer feels valued and comes away from the call/email that their query has been actioned.

The Candidate:

Experienced in SAP or alternative ERP Systems - ESSENTIAL
Communication Skills.
Problem solving abilities.
Patience & empathy.
Working Pattern:

(phone number removed)pm, Monday to Friday.
Package:

Up to £26,000
25 days increases to 26 after 2 years of employment and 27 after 4 years
Critical Illness Cover
Employee Assistance Programme
Pension contribution 5% each way
Buy and Sell Annual Leave
Cycle to Work Scheme
Life Assurance
Corporate Eyewear Scheme
Flu Jab Programme
O2 Staff Benefits
Additional days leave for birthday
 Benefits following successful probation:
Cash Plan - eg. claim towards dental bills, 24/7 doctor support line
How the apply for the Customer Service Advisor role:

If you are interested in the role, then please apply via this job board. For more information, please get in touch with the Consultant listed on this page.

Likely Job Titles: Customer Support Representative, Client Service Specialist, Customer Care Associate, Service Desk Agent, Client Relations Coordinator, Customer Experience Agent, Customer Success Representative, Helpdesk Support, Client Service Advisor

About Ford & Stanley Group

Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership, and occupational mental fitness. We support our clients in their most challenging business areas - recruiting, developing and retaining the best talent from shop floor to boardroom.

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Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy.

Services advertised by Ford & Stanley are that of an employment consultancy business
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