Job Ref: AM14105

Branch: DoubleTree by Hilton London Angel Kings Cross

Location: DoubleTree by Hilton London Angel Kings Cross

Salary/Benefits: Competitive Salary

Contract type: Permanent

Hours: Full Time

Hours per week: 40

Posted date: 04/03/2025

Closing date: 06/04/2025

This is a very exciting opportunity to join a team and Company that believe in development and progression. 

This role will report directly to the General Manager and be responsible for the day to day running of all areas of the hotel ensuring Heads of Department achieve and exceed their revenue and guest satisfaction targets.

Specifically, you will be responsible for performing the following tasks to the highest standards:

• Work in conjunction with the General Manager to actively manage key property issues (including capital projects; customer service; refurbishment)
• Assist the development of meaningful, achievable hotel budgets and other short- and long-term hotel strategic goals
• Provide effective leadership to the hotel management team to ensure targets are met and exceeded
• Respond to audits that are completed by the company to ensure continual improvement 
• Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
• Comply with and exceed hotel, brand and company service standards
• Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight opportunities for improvement and take appropriate action
• Manage, support, and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company
• Seek and respond to guest feedback in order to achieve positive outcomes and high levels of customer satisfaction
• Hold regular briefings and communication meetings with the HOD team

What we are looking for:

• Experience in a senior management role in a branded hotel, at least at Deputy General Manager or Director of Operations level
• Passionate with ambition to become a General Manager in the future
• Positive attitude and someone who makes our team and guests smile
• Thrive in a fast paced, results focussed environment
• Resilient, able to respond quickly in challenging and ever changing situations
• Strong commercial acumen
• Experience in managing budgets, revenue proposals and forecasting results
• Able to motivate the team to achieve high levels of performance

Is Hotel Manager the role for you for you, do you have you the skill set and experience to take on this role? Then what’s stopping you? Apply Now...

DoubleTree by Hilton London Angel Kings Cross is just steps from a variety of shops, specialty boutiques, restaurants and bars and is the ideal base from which to explore the city of London. Take a five-minute walk to Angel tube station or a fifteen-minute walk to Kings Cross and St. Pancras rail stations. Our Angel Kings Cross hotel is the perfect location to access London’s high-fashion stores, financial district and business design district. Visit the West End Theatre District and explore Islington’s local theatre scene including Wells Ballet and Theatre. Find unique souvenirs at Camden Market, or tour the Islington Museum. Watch a game at Emirates Stadium, home to Arsenal Football Club.